£10.00 Gift Voucher

product code:  DD10
£10.00
Item in Stock  |  Usually dispatched within 24 hours
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Why Buy From Diving Direct
  • Certified PADI Training
  • We Offer Competitive Price Matching
  • Established in 1954
  • Free UK Mainland Delivery On Goods Over £50
 
Description

Why Not take advantage of our Automated Voucher Delivery system by Clicking HERE


 

Our Gift Vouchers are sent electronically on the date you specify to the email address given. Payment for the gift voucher will be charged on purchase not on the date of issue and are valid for 12 months from issue. The value of the gift voucher is your choice.

Confirmation of the Gift Voucher will only be sent to the purchaser once the order is confirmed by Diving Direct. Gift Vouchers can only be cancelled by the purchaser within 1 hour of purchase and will not be valid until confirmation email received. Unwanted Gift Vouchers can not be returned and voucher codes can not be used to purchase another gift voucher.

Items bought using gift vouchers can be returned or exchanged but not refunded, only additional monies paid over and above the gift voucher will be refunded and a new gift voucher code will be issued. When a new gift voucher is issued it will expire on the same date as the original gift voucher.

If you spend more than your gift voucher value you can pay the additional money at checkout, if you spend less than the gift voucher value you will have a credit balance to use later using the same voucher code.

Using your gift voucher is easy just enter your unique code at checkout. You may purchase more than one gift voucher at the same time.

 

DELIVERY & RETURNS

 Free UK Mainland Delivery on orders of £50.00 and above

Take advantage of our free UK Mainland delivery offer when you spend £ 50.00 or more*

1st Class and Parcelforce 48 Services will be free for UK Mainland postcodes ( Parcelforce 48 Excludes Highlands / Islands, Northern Ireland (Parcelforce) and Channel Islands

Parcelforce 24, and Special Delivery services are excluded from this offer

( *Weights & Cylinders excluded from offer)

We reserve the right to withdraw the offer at any time

 

UK Mainland Ist Class Royal Mail

Approx delivery time between 1 - 3 Days

Special Delivery

Next Working Day Before 1pm
 
Express Delivery Times

Special Delivery & Parcelforce 24 are Next Working Day ( Mon-Friday )
Saturday Guaranteed Delivery is available on request
Call 01642 486666 for a quote

Airmail Europe

Approx 2-10 Days Depending on destination
 
Parcelforce Euro Priority - Up to 25kg
If in doubt, just contact us and we can let you know a timescale
Depending on country, this service can take anywhere between 3 and 6 days on average

Returns Policy / Faulty Products

Denney Diving is committed to providing the highest quality products and service. However, on rare occasions products may be found to be faulty or defective. If any product is found to be faulty or have defects upon delivery, You will be entitled to a free of charge replacement or full refund (including postage fees incurred) within 30 days of receiving product. If a product is returned to us, and following the testing process, the product is found to be in good working order without defect or fault, we will return the product to you. All returns must first be authorized by either telephone or e-mail, after which you will be given a returns number which must be quoted with all returned goods. Any goods returned for either exchange or refund can only be dealt with after a authorization number has been issued.

Returning unsuitable or incorrectly sized goods

If a product you purchase from us turns out to be unsuitable or the incorrect size for you, we will provide a free of charge replacement or full refund, provided they are returned in a new & unused resalable condition within 7 working days of the date of receiving your order. When returning goods to us, the customer will incur any postage fees. If we arrange to collect the goods for you, the cost of our postage to do so will be deducted from the refund. Please note that we do not refund postage for unsuitable or incorrectly sized goods.

Cancellation Period

You may cancel your order within 7 working days to receive a full refund. To cancel all, or part of your order, You must first contact us by either telephone or e-mail, after which you will be given a returns number which must be quoted with all returned goods. A full refund will be provided within 7 working days of cancellation.

When returning goods to us, the customer will incur any postage fees. If we arrange to collect the goods for you, the cost of our postage to do so will be deducted from the refund.

General returns / faulty product information

We always aim to please, so if you are not entirely satisfied with your purchase- just give us a call 01642 486666 (calls charged at local rate), and we will do our utmost to help. Your statutory rights remain unaffected. For all Returns / Customer Support contact us on 01642 486666 (calls charged at local rate)

Order Processing

We try to dispatch most orders the same day if received before 4pm (Monday-Friday)

On the odd occasion we may run out of stock of certain products, but normally have more stock arriving every few days.

If a product ordered is out of stock, we will contact you asap to let you know of any shortage.

On certain occasions we may not be re-stocking / discontinuing an out of stock item ordered, and on this occasion we will contact you to let you know and either offer an alternative or cancel for a full refund.

If we have mistakenly under priced an Item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we dispatch the item for you. In these circumstances, we will notify you with the correct price so you can decide wether you wish to cancel or continue with the item at the correct price

Please contact us for more information regarding Payment & Security

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