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Snorkeling products I wanted were showing out of stock, spoke to Chris who checked warehouse, found my required kit, rang me back and I ordered it, great.I then asked about some beach shoes which he tried on while I was on the phone! to check the size. As a snorkeling novice, this was the first time I had used the site and the service was first class, Chris was a great help and I would thoroughly recommend this retailer - excellent
I Live local to the shop and have just started out on a Padi Open Water Course. I was recommended to use the shop by my dive instructor and was pleased I did. I was given some great advice and a great price too - Thanks for helping with my new BCD and regulator set Chris, it was much appreciated.
See you soon
Very fast 1 day delivery. Great emails and great price for the cover.
I will use these guys again
Ordered a mask / snorkel set at 1330 on Monday, arrived with my post on Tuesday morning, less than 24 hours!
Brilliant service guys, fantastic product just right for some warm water snorkelling, will definitely use you again for my diving needs.
I ordered a dive torch yesterday (26th March) lunchtime. It was delivered this morning (Thurs 27th March) at around 0745.
Very impressive service.
Thank you very much
Great dealing with these guys with my D6i purchase. I had an "out the box" warranty issue which they efficiently solved for me. Great fast response on e mails and postage... Thanks again to Chris.
All the best
I feel i have to write some feedback on my recent purchase from DivingDirect, i used ebay to purchase a set of fins but as I live i Jersey ebay class us as international as we are an offshore island. This caused a lot of problems with administration and postage etc as ebay were not forthcoming. Chris and his team from DivingDirect stepped up and were magnificent in every way, i only spent £17.00 but let me tell you, you thought i was spending £10,000 with the service i received. Expertise, hospitality and just pure excellent customer service enabled me to make my small purchase. I live in Jersey in the Channel Islands a haven for Divers of all grades and let me tell you they will all hear about Chris and the team from DivingDirect.Well done Chris and thank you, you will be hearing from me again....
Got to say excelent company.Delivery Quick Snorkel set as discribed very nice. Also brocken carry case in post was replaced with no hassle 5 star service
Just wanted to say fantastic service.....ordered Wed midday...arrived Thursday am. ( 2 x McNett travel towels).
A big Thank You for dealing with my order in such a professional, efficient and friendly way. Your customer service is next to none and I will recommend you to all my friends. It was a pleasure dealing with your company and you will be my first port of call for any future equipment needs.