Denney Diving take your privacy seriously, and during the course of processing your order, we gather information about where you live, your telephone number (s), your credit card information, and the products you buy from us. All this information is kept strictly confidential and is for our use only when processing your order.
Sometimes, the terminology can be confusing surrounding what a cookie actually is, but it in simple terms it is a piece of data stored on your computer that acts as an identifier for when you visit the site again.
A link is made between you and the information you have provided to the website through the cookie.
Certain advantages of cookies are that it helps keep your shopping basket separate from other users, keeps items in your basket between visits and offers an express checkout option.
It should be noted that cookies do not contain any personally identifying or financial information.
The majority of web browsers automatically accept cookies; however your web browser can be configured to not accept them.
If cookies are blocked it does prevent certain features of the website from working correctly.
We do not store credit card details nor do we share customer details with any 3rd parties
Session cookies are used to remember what is in your shopping basket and what stage you are at in the checkout process on the site. Session cookies expire and are usually deleted automatically after you close your browser or end your browsing session.
Accepting these cookies is a condition of using shopping websites. You can chose to restrict these cookies if you prefer, however most sites will not function correctly.
Most people are concerned about their address being forwarded to mailing lists etc- At Denney Diving your information is always kept confidential between you and us, and the only instance that information needs providing is for the purpose of Guarantee / Warranty, which is required for certain products (such as regulators) to register your details / diving qualification with the manufacturer before use. We would not however give diving equipment manufacturers a list of all the people who had bought diving equipment from us.
When working with third parties or product manufacturers, we will not perform mailings for them. We do not give out private individuals telephone numbers under any circumstances. You can safely quote your telephone number (including ex-directory numbers) to our sales staff when buying with us - knowing it will never be passed on to third parties- the only ones who have access to your number is our Staff, which will only use numbers to contact you regarding your orders with us.
Denney Diving does not provide statistics to any other parties about our online trading activity. All Information is 'collected lawfully and in accordance with the Data Protection Act 1998' The Data Protection Act requires certain security procedures, and at Denney Diving we will always implement these using security measures & confidentiality.
Names and addresses are very valuable, and we protect them carefully from hackers and competitors. If you ever wish to access the information we hold about you, we may ask you for proof of identity or a question regarding your order or details.
All questions regarding privacy should be forwarded to us